11kW Solar (Actual solar yield may be less depending on site conditions & installer expertise). One MPPT port open to add more solar later on
2 x 10.24kWh Batteries = 20.48kWh
Let`s talk full energy independance
Which off-grid solar system fits your needs?
Always do a full power system analysis via energy logging by an electrical professional before committing to install an off-grid solar system (meaning a system where you are not connected to a powergrid like Eskom). Values shown are best attempt estimated values of system performance under general power usage conditions. No losses or inefficiencies are taken into account. One of the most important aspects of an off-grid solar system is the days of autonomy - the amount of days you can stay powered without charging the batteries at all in case of bad weather or sub-optimal battery charging during some months of the year. A good off-grid system does not rely on a diesel generator to run more than once daily - that's a sign that you might be overworking your batteries or undercharging your batteries with solar. Most solar batteries are designed to cycle only once a day from full to flat (usually not more than 80 to 90% discharged) to full again.
8kW Full Solar System (Off-Grid)
12kW Full Solar System (Off-Grid)
16kW Full Solar System (Off-Grid)
Product title: 8kW Full Solar System (Off-Grid)
Sale priceR 167,260.00Regular price
Regular priceR 167,260.00
Unit price
/
Product title: 12kW Full Solar System (Off-Grid)
Sale priceFrom R 259,046.60Regular price
Regular priceFrom R 259,046.60
Unit price
/
Product title: 16kW Full Solar System (Off-Grid)
Sale priceFrom R 376,334.65Regular price
Regular priceFrom R 376,334.65
Unit price
/
Maximum continuous estimated daytime loads to run and still charge batteries from flat (10%charged) to full (100%charged)
Product title: 8kW Full Solar System (Off-Grid) Property label: Maximum continuous estimated daytime loads to run and still charge batteries from flat (10%charged) to full (100%charged) Property value:+/- 2kW(Sustained)
Product title: 12kW Full Solar System (Off-Grid) Property label: Maximum continuous estimated daytime loads to run and still charge batteries from flat (10%charged) to full (100%charged) Property value:+/- 1.5kW(Sustained)
Product title: 16kW Full Solar System (Off-Grid) Property label: Maximum continuous estimated daytime loads to run and still charge batteries from flat (10%charged) to full (100%charged) Property value:+/- 1.5kW(Sustained)
Battery Bank Size
Product title: 8kW Full Solar System (Off-Grid) Property label: Battery Bank Size Property value:43.02kWh(3x Volta Stage4)
Product title: 12kW Full Solar System (Off-Grid) Property label: Battery Bank Size Property value:71.7kWh(5x Volta Stage4)
Product title: 16kW Full Solar System (Off-Grid) Property label: Battery Bank Size Property value:114.72kWh(8x Volta Stage4)
Expected battery charge time from 10% to 100% (estimated 7hours UV - or sunshine per day)
Product title: 8kW Full Solar System (Off-Grid) Property label: Expected battery charge time from 10% to 100% (estimated 7hours UV - or sunshine per day) Property value:5Hours
Product title: 12kW Full Solar System (Off-Grid) Property label: Expected battery charge time from 10% to 100% (estimated 7hours UV - or sunshine per day) Property value:6Hours 30Min
Product title: 16kW Full Solar System (Off-Grid) Property label: Expected battery charge time from 10% to 100% (estimated 7hours UV - or sunshine per day) Property value:6Hours 50Min
Expected battery backup at sustained 1,5kW Power Output
Product title: 8kW Full Solar System (Off-Grid) Property label: Expected battery backup at sustained 1,5kW Power Output Property value:28Hours 30Min
Product title: 12kW Full Solar System (Off-Grid) Property label: Expected battery backup at sustained 1,5kW Power Output Property value:47Hours 45Min
Product title: 16kW Full Solar System (Off-Grid) Property label: Expected battery backup at sustained 1,5kW Power Output Property value:76Hours 45Min
Expected battery backup at sustained 4kW Power Output
Product title: 8kW Full Solar System (Off-Grid) Property label: Expected battery backup at sustained 4kW Power Output Property value:10Hours 45Min
Product title: 12kW Full Solar System (Off-Grid) Property label: Expected battery backup at sustained 4kW Power Output Property value:18Hours
Product title: 16kW Full Solar System (Off-Grid) Property label: Expected battery backup at sustained 4kW Power Output Property value:28Hours 38Min
Expected days of autonomy on battery power for an average 3 bedroom household (Rough Estimates)
Product title: 8kW Full Solar System (Off-Grid) Property label: Expected days of autonomy on battery power for an average 3 bedroom household (Rough Estimates) Property value:1 Day
Product title: 12kW Full Solar System (Off-Grid) Property label: Expected days of autonomy on battery power for an average 3 bedroom household (Rough Estimates) Property value:2 Days
Product title: 16kW Full Solar System (Off-Grid) Property label: Expected days of autonomy on battery power for an average 3 bedroom household (Rough Estimates) Property value:4 to 5 Days (The minimum off-grid system we recommend to go off-grid confidently)
Amplen Industries
Let's keep in touch
Address:
Southdowns Ridge Office Park, John Vorster Drive, Centurion, 0062
Phone:
068 900 4819
Email:
sales@amplen.co.za
Open Hours:
Monday to Friday: 08:00 - 17:00
Saturday: Closed
Sunday: Closed
Connect with us
Our policies
Read our store policies to learn more about our terms and conditions
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.amplen.co.za (“the site”).
Personal information we collect
Personal information is collected automatically when using the site. Personal information may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. We refer to this automatically-collected information as “Device Information.” When you access the service by or through a mobile device, we may collect certain device information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. We use both Session and Persistent Cookies. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.
Should you decide to register an account on the site, we may require you to provide us with “order information” which includes but is not limited to:
your name and surname;
your email address;
your physical address;
your payment information;
your mobile number; and
Your date of birth.
When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
How we use your personal information
We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this order information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information, marketing or advertising material relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties as described above.
We use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
When you provide a rating or review of a product, you consent to us using that rating or review as we deem fit, including without limitation on the site, in newsletters or other marketing material. The name that will appear next to that rating or review is your First Name, as you would have provided upon account registration. If you do not agree to this, please do not put any ratings or reviews on the site. We will not display your Last Name, nor any of your contact details, with a rating or review.
Links to other websites & embedded content
Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Embedded content (e.g. images, videos, articles, etc.) from other websites that are used on our website / webstore behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Electronic communications
When you visit the site or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy.
Behavioural advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
Do Not Track
Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.
Minors
The site is not intended for individuals under the age of 18 years.
Data retention
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
Changes to the privacy policy
Amplen Industries may, at its sole discretion, make changes to its privacy policy at any time. It is your responsibility to regularly check the privacy policy and to make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the site. If you use the site after such amendments to the privacy policy have been displayed on the site, you will be deemed to have accepted such changes.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Disclosure of your personal data
We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property. In the event of a fraudulent online payment, Amplen Industries is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
We will promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information and provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request.
Limitation of liability in terms of Personal Information collected & handled
Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, or made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
What rights do you have in respect of your data stored on our servers?
If you have an account on the site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.
Contact us
For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please reach out to us here: sales@amplen.co.za
Terms of service
Terms & Conditions
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms & conditions.
Company Information
For the purposes of the Electronic Communications & Transactions Act, 25 of 2002 (the “ECT Act”), Amplen Industries (Pty) Ltd.’s information is as follows, and should be read in conjunction with its product descriptions and other terms and conditions contained on the website:
Full name: Amplen Industries (Pty) Ltd, a private company registered in South Africa with registration number 2020/492369/07
Main business: Wholesaler & electrical contractor
Physical address for receipt of legal service: 5 Bosbok Nook Street, Zwartkop, Centurion 0157 marked for attention: CEO
Physical address of office: Southdowns Ridge Office Park, John Vorster Drive, Irene, Centurion, 0062
Phone number: 068 900 4819
Email address: sales@amplen.co.za
General
These terms and conditions apply to users who are consumers in terms of the Consumer Protection Act, 68 of 2008 (the “CPA”).
No content in these terms and conditions is intended to unlawfully restrict, limit or avoid any rights or obligations for either Amplen Industries or you, the consumer.
You may not cede, assign or otherwise transfer your rights and obligations in terms of these terms and conditions to any third party.
Any failure on the part of you or Amplen Industries to enforce any right in terms hereof shall not constitute a waiver of that right.
If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.
No variation, addition, deletion, or agreed cancellation of the terms and conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.
These website terms and conditions (“terms and conditions”) govern the quotation, ordering, sale and delivery of goods, and the use of the website.
These terms and conditions are binding and enforceable against every person that accesses or uses this website (“you”, “your” or “user”), including without limitation each user who registers as contemplated below (“registered user”). By using and registering on the website you acknowledge that you have read and agree to be bound by these terms and conditions. It is your responsibility to contact Amplen Industries should you require any clarification on any of the listed provisions within these terms and conditions. Do not use the website if you do not agree to the terms and conditions.
The website https://amplen.co.za/ and any related mobile sites and software applications (“the site”) is owned and operated by Amplen Industries.
Amplen Industries may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the website or the user’s right to use the website or any of its contents subject to us processing any orders then already made by you.
You must register to order from the website. You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorised or fraudulent, you will be liable for payment of such order, save where the order is cancelled by you in accordance with these terms and conditions. You agree to notify Amplen Industries immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your username and password and to take steps to mitigate any resultant loss or harm.
Your submission of personal information through the store is governed by our Privacy Policy.
By using the website, you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these terms and conditions and to be liable and responsible for you and all your obligations under these terms and conditions.
You agree not to use the website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.
You may not in any way display, publish, copy, print, post or otherwise use the website and/or the information contained therein without the express prior written consent of an authorised Amplen Industries representative.
In addition to other prohibitions as set forth in the terms and conditions, you are prohibited from using the site or its content: (a) to collect or track the personal information of others; (b) to spam, phish, pharm, pretext, spider, crawl, or scrape; (c) for any obscene or immoral purpose; or (d) to interfere with or circumvent the security features of the website or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the website or any related website for violating any of the prohibited uses.
Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.
All notices in terms of these terms and conditions must be sent by email and must be in English. All notices sent by email will be deemed to have been received on the date indicated in the “read receipt” notification. All email communications between you and Amplen Industries must make use of the “read receipt” function to serve as proof that an email has been received.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.
We reserve the right to discontinue any product at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of any product or service.
We reserve the right, but are not obligated, to limit the sales and / or quantities of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
These terms and conditions and our relationship and/or any dispute arising from or in connection with these terms and conditions shall be governed and interpreted in accordance with the laws of the republic of South Africa. Your continued use of the website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted.
Nothing in these terms and conditions limits your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.
Systems designed according to customer specifications
The customer shall indemnify Amplen Industries on demand against all loss, damages, costs, and expenses awarded against or incurred by Amplen Industries in connection with or paid or agreed to be paid by Amplen Industries in settlement of any claim arising out of the following:infringement of any patent, copyright, design, trademark or other industrial or intellectual property rights of any other person which results from Amplen Industries use of the customer’s specification; and/orany impracticality, inefficiency or lack of safety or other defect in the goods where such defect is due (whether in whole or in part) to faults or omissions in information, drawings, designs, instructions, or specifications of the Customer.Amplen Industries reserves the right to make any changes in the specification of the goods which are (in Amplen Industries’s opinion) required to conform with any applicable statutory or legal compliance requirements or, where the goods are to be supplied to Amplen Industries’s specification, which does not materially affect their quality or performance.
All designs manufactured and created by Amplen Industries remains the intellectual property of Amplen Industries.
Tips, advice and information provided
While Amplen Industries provides professional advice regarding the usage of goods supplied, the suitability of the goods for the use contemplated by the client is the sole responsibility of the client, and Amplen Industries shall in no way be held responsible or accountable for the suitability of the goods sold for any end use.
While Amplen Industries applies its best efforts to the design of solar power solutions, Amplen Industries does not guarantee that the functioning or performance of a system is fit for purpose or meets the needs of the user.
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Access to and use of optional tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these terms & conditions.
Third-Party Links
Certain content, products and services available via our website may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Sales & availability of stock
Registered users may place orders for goods, which Amplen Industries may accept or reject. Whether or not Amplen Industries accepts an order depends on the availability of goods, correctness of the information relating to the goods (including without limitation the price) and receipt of payment or payment authorisation by Amplen Industries for the goods.
Note: Amplen Industries will indicate the rejection of your order by cancelling it and, as soon as possible thereafter, refunding you for any amount already paid.
Prior to delivery of the goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery of the goods, you may return the goods only in accordance with the returns policy. All cancelled orders may liable to incur a 25% handling fee at Amplen Industries`s sole discretion.
Placing goods in a wish-list or shopping basket without completing the purchase cycle does not constitute an order for such goods, and as such, goods may be removed from the shopping basket if stock is no longer available or the price thereof might change without notice to you. You cannot hold Amplen Industries liable if such goods are not available or are not available at the price when you complete or attempt to complete the purchase cycle at a later stage.
You acknowledge that stock of all goods on offer is limited and that pricing may change at any time without notice to you. In the case of goods for sale by Amplen Industries, Amplen Industries will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the website. However, we cannot guarantee the availability of stock. When goods are no longer available after you have placed an order, Amplen Industries will notify you and you will be entitled to a refund of any amount already paid by you for such goods.
We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of goods on the website. However, should there be any errors of whatsoever nature on the website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid.
Payment
We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
For all the goods that are for sale by Amplen Industries, payment can be made for goods via –Electronic Funds Transfer (EFT)Debit or credit card payments via our payments processor, Peach Payments.
Once you have selected your payment method, you will be directed to a link to a secure site for payment of the applicable purchase price for the goods.
All payments must appear in our bank account before goods are released, unless otherwise specifically stated in our quotation.
Minimum quantities may apply.
Prices quoted are subject to exchange rate fluctuations and any variation will be for the customer’s account should the invoice value change between quotation and order placement.
Quotations are valid for 7 calendar days from the date of the quotation for existing stock only. Quoting of existing stock does not in any way reserve the stock on your behalf and in no way guarantees that the stock will be available when you want to complete the sale at a later stage. Should stock become unavailable during the 7 calendar day period, the quotation will lapse.
The issuing of a quotation or a pro forma invoice issued as a quotation represents no obligation until Amplen Industries accepts the customer’s official purchase order.
All quotations and prices therein are provided with errors and omissions excepted.
All quotations are subject to our payment terms.
Delivery of goods
Amplen Industries offers one methods of delivery of goods to you. You may elect delivery via:Courier
Our delivery charges are subject to change at any time, without prior notice to you. You will see the applicable delivery charges in your cart when you check out.
Where it accepts your order, Amplen Industries will deliver the goods to you as soon as reasonably possible, we will notify you if we are unable to deliver the goods during the delivery period. You may then, within 7 (seven) days of receiving such notification elect whether to cancel your order for the goods. If you elect to cancel your order, we will reimburse you for the purchase price. Should any delays which are beyond Amplen Industries’s control take place, Amplen Industries will not be liable for any costs or losses incurred by the customer through such a delay.
Amplen Industries’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Amplen Industries is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.
Amplen Industries is not responsible for any loss or damage caused while goods are in transit.
Where the goods are delivered to an independent carrier, delivery to the carrier shall be deemed to be delivery to the customer. Where the goods have been delivered to the carrier, Amplen Industries is not responsible for goods lost or damaged in transit.
Warranty & Returns
Amplen Industries complies with the minimum requirements as set out in the Consumer Protection Act. Any additional warranties offered are held by the distributor or manufacturer of the warrantied product. Manufacturers’ warranties specified on the site or in manuals are not Amplen Industries’s warranties and are subject to the manufacturer's terms and conditions of warranty and may not apply in South Africa. No other warranty is given or implied.
Warranties are "carry-in", i.e. the customer must return the item under warranty to Amplen Industries at their own expense.
Commissioning, installation and electrical work are excluded unless specifically quoted.
Should Amplen Industries supply the incorrect Product or if the Product supplied is damaged or faulty, Amplen Industries shall exchange the Product for a new one, provided that the damaged or incorrect unit is returned in its original packaging with all warranty cards, manuals and accessories within 10 (ten) working days of the delivery of the Product to the Customer. Cash refunds will not be given, and no returns will be accepted. Amplen Industries will replace any damaged or faulty Product or an incorrect Product with a new Product within a reasonable amount of time. Shortages and claims must be raised with Amplen Industries within 8 hours of receipt of goods.
Items with seals on them will not be accepted back if the seal is broken. This will be regarded as a used item.
Warrantees on products are from suppliers and may vary accordingly.
Changes to these terms and conditions
Amplen Industries may, at its sole discretion, change any of these terms and conditions at any time. It is your responsibility to regularly check these terms and conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the website.
Any such change will only apply to your use of this website after the change is displayed on the website. If you use the website after such amended terms and conditions have been displayed on the website, you will be deemed to have accepted such changes.
Communication
When you visit the website or send emails to Amplen Industries, you consent to receiving communications from Amplen Industries or any of our divisions or partners.
Termination
Amplen Industries reserves the right to terminate any of the orders or jobs based on the following:The customer ceases, or threatens to cease, to carry on business for any reason whatsoever;If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms and conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These terms and conditions are effective unless and until terminated by either you or us.
You may terminate these terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our website.
Disclaimer
The use of the website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the website or reliance on any information on the website.
Amplen Industries disclaims liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the website and/or any content therein unless otherwise provided by law.
In addition to the disclaimers contained elsewhere in these terms and conditions, Amplen Industries also makes no warranty or representation, whether express or implied, that the information or files available on the website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Amplen Industries, its employees, agents or authorised representatives. Amplen Industries thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the website.
Limitation of liability
Amplen Industries cannot be held liable for any inaccurate information published on the website and/or any incorrect prices displayed on the website, save where such liability arises from the gross negligence or wilful misconduct of Amplen Industries, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors.
Amplen Industries shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the website or the content contained in the website; or your inability to use the website, and/or unlawful activity on the website.
You hereby indemnify Amplen Industries against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this website.
You agree to indemnify, defend and hold harmless Amplen Industries and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms & conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In no case shall Amplen Industries, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Entire agreement
The failure of Amplen Industries to exercise or enforce any right or provision of these terms & conditions shall not constitute a waiver of such right or provision.
These terms & conditions and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms of service).
Any ambiguities in the interpretation of these terms & conditions shall not be construed against the drafting party.
Governing Law
These terms & conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of South Africa.
Contact
Questions about the terms & conditions should be sent to us at sales@amplen.co.za
Refund policy
Amplen Industries (Pty) Ltd shall not be required to accept the return of any goods, unless defective within the warranty period, if at the customer`s direction the goods have been:
physically altered;
partially or entirely disassembled;
joined or combined with non-compatible products resulting in damage to goods and / or property.
Customers may return any product bought from Amplen Industries (Pty) Ltd within the manufacturer warranty period if the product is or becomes defective under normal usage subject to manufacturer`s warranty policy as outlined in Amplen Industries (Pty) Ltd`s warranty policy.
Returns
Returns take place after the ordered products have been paid for and have been delivered to the customer.
In the event of an order returned due to non-delivery (recipient not available at specified delivery address during attempts by our shipping partners), the transit costs will be at the expense of the customer.
Damaged goods must be reported to Amplen Industries (Pty) Ltd within 10 business days after delivery has taken place in order to be eligible for returns / exchanges. Customers must ensure that the returned products are back at our premises a maximum 15 business days after the delivery date.
No refunds or exchanges are allowed for scratched (cosmetic damage), or physically damaged products after the delivery note / waybill was signed without noting any form of damage on the waybill in the presence of the delivery driver. The absence of noting any damages on the delivery note / waybill shall be sufficient proof that any physical damage to the products did not occur during or before delivery of the products to the customer.
No refunds or exchanges are allowed for installed, scratched (cosmetic damage), or damaged products, other than as set out in our warranty policy.
No refunds or exchanges will be allowed if tampering is evident on any returned product.
Removal of and / or clear tampering damage to warranty seals of any product nullifies the product`s eligibility for return or refund.
No inverter or battery will be eligible for return / exchange if the warranty seals have been broken as a result of opening the casing for fault finding purposes or as a result of failed repair attempts by any person other than the manufacturer`s authorised repair technicians.
Serial numbers of returned items must match our records.
Products need to be thoroughly inspected upon opening and any contents of the box that seems missing or incorrect need to be reported to us immediately – we need pictures of all the items in the box to be emailed to sales@amplen.co.za and we will take this up with our various suppliers. Once installed we cannot assist with missing, damaged or incorrect items and this will be for the customer’s account.
Customers may request a full refund within 10 business days after delivery in accordance with sections 16, 19 (5) & (8), 20, 55 (3), & 56 of the Consumer Protection Act, 68 of 2008. Amplen Industries (Pty) Ltd does charge a 20% handling fee which is to be deducted from the refund amount. Products returned must be unused, undamaged and in a resalable as new condition, and must include the original packaging material, manuals, blank warranty cards, and other additional accessories provided with the product by the manufacturer. Customers must ensure that the returned products are back at our premises a maximum 15 business days after the delivery date.
Customers may return products that were correctly supplied as per their order within 10 business days of taking delivery of such products, for a refund minus a 20% restocking fee which is to be deducted from the refund amount. Products returned must be unused, undamaged and in a resalable as new condition, and must include the original packaging material, manuals, blank warranty cards, and other additional accessories provided with the product by the manufacturer. Customers must ensure that the returned products are back at our premises a maximum 15 business days after the delivery date.
If any component of the returned product is missing, Amplen Industries (Pty) Ltd may refuse to accept the return or may alternatively impose additional charges against the customer for the replacement of the missing component.
Customers are responsible for return shipping unless otherwise specifically agreed upon in a written agreement.
It is highly recommended that customers include insurance for the entire value of the shipment for all reverse logistics (returns of products) to Amplen Industries (Pty) Ltd.
Customers are required to bear the cost of shipping as well as the cost of shipping insurance required for the entire value of the shipment to return the product to Amplen Industries (Pty) Ltd. The customer agrees that Amplen Industries (Pty) Ltd cannot be held liable for the shipping costs for returns and / or warranty returns of products from the customer to Amplen Industries (Pty) Ltd.
Should the customer not include shipping insurance for the entire value of the shipment to return products to Amplen Industries (Pty) Ltd, the risk of loss for the products in the shipment remains for the customer`s account. The customer indemnifies Amplen Industries (Pty) Ltd for any loss whatsoever that may occur during transport of the products from the customer to Amplen Industries (Pty) Ltd.
Amplen Industries (Pty) Ltd is under no obligation to refund any costs incurred for reverse logistics to customers.
Returns to Amplen Industries (Pty) Ltd`s premises must take place between 8am and 4pm on a business day.
Proof of purchase is required for all returns.
Non-returnable products
Non-returnable products include, but are not limited to the following (unless they arrive defective or damaged at the customer`s delivery address):
Custom made items according to customer specifications;
Cut-to-length electrical wires & cables;
Communication cables & data cables;
Fuses & fuse holders;
Pre-wired / pre-fabricated DB boards;
Solar mounting accessories & solar rails;
Solar carports & ground mount structures;
Clearance or on-sale items at the time of purchase;
Any used / opened products with no manufacturing defect except in the case of warranty claims as per our warranty policy;
Any undamaged items outside of the 10 business days after the time of delivery in accordance with the CPA (Consumer Protection Act, 68 of 2008) of which no visual damage was recorded on the delivery note / waybill which should be signed by the customer.
Returns process
Please follow the next steps to initiate a return:
Send an e-mail requesting return of an order to sales@amplen.co.za which contains:The reason for the return;Proof of purchase of the order;Copy of customer ID Document;Customer contact number;Proof of customer`s banking account into which the refund must be paid.
Please submit all required documents, photos, proof of purchase, as well as other applicable information as guided by our returns team via email communication.
Repair centres may take up to 21 days for warranty claim assessments from the date of arrival of the product at the repair centre.
All products that are returned must be correctly packaged in original packaging or similarly packaged to original packaging for protection during transport.
Returned products undergo thorough inspection by our sales and technical staff, and may be subject to further inspection by the manufacturer if deemed necessary at Amplen Industries (Pty) Ltd`s sole discretion.
Amplen Industries (Pty) Ltd will now update the customer on the progress of the returned products whether it be for a refund, exchange or warranty claim.
Any cash refund to be made will be made by EFT (electronic funds transfer) to the account from which the payment was originally made, or alternatively to a nominated account of which the proof of account must be provided by the customer to Amplen Industries (Pty) Ltd.
Amplen Industries (Pty) Ltd will aim to process any refund within 15 Business days of the date on which Amplen Industries (Pty) Ltd confirms in writing to the customer that a refund will be made.
Cancellations
Cancellations take place after the ordered products have been paid for, are possibly picked and packed by our warehouse staff, but the products have not yet been handed over to our courier partners, or to a customer`s specific courier for delivery to the customer.
Any order is subject to cancellation by Amplen Industries (Pty) Ltd if the products ordered becomes unavailable due to any cause beyond Amplen Industries (Pty) Ltd`s reasonable control.
Amplen Industries (Pty) Ltd cannot be held liable for any standing time loss, delay in construction, construction progress fines or any loss of profit whatsoever as a result of cancelling an order due to non-availability of products or parts.
A cancellation timeframe of 24-hours will take effect once an order has been placed. If the customer cancels the order after the 24-hour timeframe, then a 5% penalty fee will be incurred by the customer for the reverse-processing of the order by Amplen Industries (Pty) Ltd.
A restocking fee may be applicable for cancellations on orders of bulky products such as solar panels.
In the event of a cancellation for specially manufactured or ordered products or goods, the deposit on these products or goods is non-refundable.
Please follow the next steps to initiate a cancellation:
Send an e-mail requesting cancellation of an order to sales@amplen.co.za which contains:The reason for the cancellation;Proof of purchase of the order;Copy of customer ID Document;Customer contact number;Proof of customer`s banking account into which the refund must be paid;
Amplen Industries (Pty) Ltd will aim to process any refund within 15 Business days of the date on which Amplen Industries (Pty) Ltd confirms in writing to the customer that a refund will be made.
Refunds
Refunds will be handled as follows:
Any cash refund to be made will be made by EFT (electronic funds transfer) to the account from which the payment was originally made, or alternatively to a nominated account of which the proof of account must be provided by the customer to Amplen Industries (Pty) Ltd.
Any applicable handling fee`s, restocking fee`s, or penalty fee`s will be deducted from the refund amount before the refund is paid to a customer.
Amplen Industries (Pty) Ltd is under no obligation to refund any costs incurred for reverse logistics to customers.
Amplen Industries (Pty) Ltd will aim to process any refund within 15 Business days of the date on which Amplen Industries (Pty) Ltd confirms in writing to the customer that a refund will be made.
Copyright Policy
Copyright Policy
You will not access the website (www.amplen.co.za) in order to build a similar or competitive website. You are not allowed to reverse engineer or reverse compile any part of the website (www.amplen.co.za). Only by using an official referencing system (MLA, APA, Harvard, etc.), may you make derivative works of the articles published on the website (www.amplen.co.za). No part of the website itself (www.amplen.co.za) may be copied, reproduced, republished, displayed or posted by any means unless permission is expressly obtained in writing from Amplen Industries (Pty) Ltd. Any future update, release or edition of the website (www.amplen.co.za) is subject to these terms.
All trademarks, logos and service marks displayed on the website (www.amplen.co.za) are our property or the property of other third-parties. You are not permitted to use these marks without our prior written consent or the consent of such third party which owns the marks.
Intellectual Property
All intellectual property associated with design, calculations, plans or any other system developed by Amplen Industries (Pty) Ltd in relation to products and / or services sold by Amplen Industries (Pty) Ltd will be owned by Amplen Industries (Pty) Ltd. The customer / installer is fully aware that the use of these products and / or services for purposes not authorized in the general terms & conditions or without prior consent from Amplen Industries (Pty) Ltd will generate unquantified damage to Amplen Industries (Pty) Ltd.
All intellectual property published on the website (www.amplen.co.za) remains the sole intellectual property of Amplen Industries (Pty) Ltd. Published material on the website (www.amplen.co.za) that is used in other literary works, webpages, social media posts, blogs, et cetera, is to be referenced with an appropriate official referencing style (MLA, APA, Harvard, etc.). Failure to do so whilst using the material published on the website (www.amplen.co.za) either in part or as a whole is blatant plagiarism and shall be treated as such upon discovery by Amplen Industries (Pty) Ltd.
Confidentiality
Any information disclosed by or on behalf of Amplen Industries (Pty) Ltd to the customer / installer shall be treated as confidential by the customer / installer and shall be used only in connection with the intended use.
